SAP Integration with WalkMe: Achieving Rapid User Onboarding and ROI

The Problem: The Digital Adoption Gap

Companies invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a seamless implementation. Yet, difficulty, regular changes, and limited direction often result in a "Digital Adoption Gap":

• User Confusion: Users find it difficult to navigate new SAP tools or complete multi-step transactions, leading to delays and increased dependence on help desks.


• Non-compliance: Users bypass standard SAP processes, which results in data inconsistency, policy breaches, and productivity loss.

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• Training Attrition: Manual-based instruction is quickly forgotten, leaving staff unsupported when they are working.


• Underutilised Investment: The full value of the SAP system is not realised, as most users access only a small part of its features.

The Approach: Contextual Guidance with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, bridges the usage barrier. It integrates with your SAP systems to deliver context-sensitive assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of technical skill, can complete tasks efficiently from the outset.